Navistar Responds to Customers with Flexibility Through Innovative Custom Engineering Group

Navistar’s homepage reports on the launch on its Custom Engineering group. According to Navistar, the custom engineering group will make modifications and add unique features to many of its heavy and severe service trucks.

Navistar’s Custom Engineering group takes a close look at an assortment of customer requests, with each project receiving a timely, thorough analysis. The cross-functional team develops a solid business case that examines the costs and resources required to meet the customer’s needs.

“Every change to our trucks comes at a cost,” explains Tom Smith, Navistar’s director of Custom Engineering. “However, by taking a strategic approach to meeting unique requests, closely analyzing potential modifications and providing the appropriate engineering assistance, we can deliver a higher level of support for our customers.”

Source and Photo Credit: Navistar

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